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DRONES AND TECH AND CLAIMS
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Drones have finally made it into mainstream insurance use and what better way to learn about their impact at the front end of the industry than to hear direct from some of the industry’s early users. We interviewed drone pilots in Canada and Australia and here’s what they said:  Rohan McPhee and Brett Sanderson –…

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7 WINNING FEATURES OF SUCCESSFUL TECH ADOPTERS
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What we learned while working on drone-based software implementation projects in 2019 We partnered with numerous insurance, inspection, restoration, and roofing companies in 2019 to help them deploy a drone-based asset inspection program. We already had deep historical business relationships in these industries but the difference in 2018/2019 was the relative newness of aerial inspections.…

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YOU WANT TO LAUNCH A DRONE SERVICE, EH?
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4 tips for entrepreneurial RPAS pilots in Canada The multi-billion-dollar commercial drone industry has been poised for takeoff in Canada since 2016. Reality check: it’s late 2019 and much of it is still poised. The truth is that some parts of the industry are doing really well while other segments have stalled and a few…

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CASE STUDY: SOLVING A SERVICE CHALLENGE USING DRONES
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The Challenge Severe weather often triggers high-volume loss events that create a performance challenge for carriers and contractors. Service timelines deteriorate because repair estimates are delayed for days or weeks while loss data such as damage evaluation, measurements, and photographs are collected. Historically, wide-ranging weather events that affect roofs take the longest to resolve because…

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DRONES IN PROPERTY INSURANCE: THE TOP 3 THINGS TO CONSIDER
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This article was published in the November 2018 edition of Canadian Underwriter For insurers, drone tech is a positive way to increase employee safety, reduce cycle times, decrease costs, delight customers and, ultimately, improve their combined ratio. However, being relatively new, the technology requires clear thinking in order to fit in to carriers’ underwriting evaluations,…

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